In the current era, most of us involve in doing freelancing. Including myself and, most of my loved ones around me. As working in fiverr is really easy and accessible, most of us choose Fiverr.
One fine day, my best friend called me for a meetup. We met and as we were communicating randomly, I asked him about freelancing in which he was working interestingly from a very long time. He suddenly started complaining with a sense of anxiety and stress that his fiverr account was red flagged and suspended a week ago. I was literally shocked to hear the news, but with no shown emotions I asked him ‘how?’
He had no answer, and told me that he had no proper reason and was surprised not knowing why, till the time I questioned him. I told him, ‘I know it’s definitely a stressful experience but, we should resolve it as it might happen to me or someone else on another day’.
He agreed and we started speaking more about this tragic issue caused. And we finally, finalized some of the reasons which could have caused his account to suspend and we recovered the account by using some tactics. I really wanted to share with you’ll how we managed to find out the reason and what are the reasons which cause an account to become flagged and how we can resolve a suspended account.
Keep reading to prevent your account from being red flagged and to find out how you can resolve your account if your fiverr account is suspended. First it’s explained about how we can easily prevent an account from being flagged. And on the second part of this article, I have explained you about how to resolve a suspended account.
How Can We Easily Prevent an Account from Being Flagged
1. Follow Fiverr’s Terms of Service
I strongly believe following the rules of any platform is the first and foremost thing to follow. As sellers, it is strictly important to follow the rules and regulations.
Violating the rules and regulations such as involving in offering prohibited services, spamming (include all kinds of spam activities) and engaging in fraudulent activities which highly affects the buyer is the main cause for your account being highlighted as flagged. Therefore, it is really important and necessary to read and understand Fiverr’s terms of service (ToS).
2. Deliver Quality Work
It is definitely our right as a seller to provide high quality service.Not providing neat and quality work may lead to receive lower ratings and bad reviews.
Which sometimes may result in your customer to complaint. Also, it is necessary to provide and submit our service before the deadline passes. Both of the above mentioned points are literally the key points which we should consider while delivering our service. And, maintaining these properly gives your account a proper recognition while preventing your account from flagging.
3. Clear Communication
As sellers, most of our clients get attracted by how much professionalism we maintain while we communicate. It is really important to maintain a clear and professional communication with our clients. While following an unclear communication and unprofessionalism with clients may lead to great misunderstandings which often result in your account flagging.
4. Avoid Canceling Orders
Canceling your orders may often result in flagging and it definitely affects your upcoming orders in most of the ways. Therefore, frequently canceling your orders should be avoided. If you come across any issues with an order it is highly appreciated if you try to resolve the issue with the client rather than canceling it by yourself.
5. Stay Active and Updated
Staying updated and active is also a main thing which client get easily attracted to. Staying active through your pc or by downloading the Fiverr app and responding to your clients as soon as possible and updating your gigs and profile regularly will prevent your account from being flagged unnecessarily. Inactivity is a great threat which makes you unaware of knowing what happens in your own account.
6. Avoid Using Multiple Accounts
Some people, in the name of providing multiple services create multiple accounts which will hunt you down. If your really interested in offering multiple services then you can create different gigs for your account in one account rather than creating many accounts. Using multiple accounts will result in suspension.
I think I have clearly explained you doing what on Fiverr will result your account red flagged which we all doesn’t won’t that to happen.
So, following the rules and regulations properly will definitely save you my friend. I hope this greatly helped you and I have taught you below incase of your account got suspended how can you resolve and regain your account. Read it completely and you will become trouble free for sure.
How to Resolve if Your Account Get Suspended
Here are the steps you have to do if your account get suspended.
1. Understanding the Reason
If your account is suspended then Fiverr will send you a message which explains and reviews why your account was flagged. Reviewing the message and understanding the reason resolving it will help you to solve your issue.
Or else when you don’t understand actually why you’re flagged it will create a fear within yourself which will eventually make you uncomfortable freelancing. Therefore, understanding the issue or finding out the reason why you got flagged is the main step to overcome suspension.
2. Contact Fiverr Support
Any emergency caused such as flagging will panic you. But, it is much more important to seek help in any uncomfortable situation like this.
Therefore, If there is any suspension caused in fiverr then you should immediately reach fiverr’s official customer support through the official customer support. Explain to them what happened and give eligible reasons and provide any documentation for proof if needed and try to resolve the problem after clarifying.
3. Correct the Issue
If the suspension is caused due to a violation you caused then immediately take the necessary steps to correct your mistake.
There might be any mistake you caused such as issues in your communication skills, problems caused while editing your gigs or any other issues. Handling them wisely while correcting the violation caused will save you for sure.
4. Appeal the Decision
If you did not have any reason why your account has been flagged. And if you really believe that it was their mistake for suspending your account unnecessarily then, you can directly appeal the decision.
You can provide clear evidence in which you have not made any mistake and this will give a plus point to your side . By involving in a well reasoned argument to appeal the decision will make your account non flagged.
5. Be Patient
For any issue caused, the very first rule that you should follow is being really patient. I know I might sound funny, I can hear you roaring at me, how can we be patient in such a worse situation will you be so? But, trust me while being patient you can literally handle any issue easily.
Resolving suspension or flagging issues may consume a bit of time. You should wait for the response of fiverr’s support which might cause impatience. Also, creating new accounts and violating any rules in this situation will definitely worsen your situation. So, there’s no option. Please be patient till you receive a response from Fiverr’s customer support.
6. Learn from the Experience
After any mistake has been caused and you’ve received the punishment, then we all know that we should avoid violating the rule again.
So, after your issue has been resolved take necessary steps which will prevent you from making your account flagging again. This might be any mistake caused by yourself.
I am pretty sure that you would have clearly understood what I conveyed to you. Follow the guidelines I taught you, this will prevent your account from flagging and resolve your suspended account’s issue for sure. Don’t panic!
FAQ’s: Fiverr Flagged Account Issue
Can we pay anyone directly in fiverr?
No, this is impossible. No transactions are built directly in fiverr. All the payments between a seller and a client must be processed through the fiverr platform.
Who scams in fiverr usually?
Scams usually occur through both buyers and sellers. It’s not only sellers. Therefore, it’s always important for each one of us to know the rules and regulations properly.